Return Policy

Returns Window

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your products, we offer a 5 day return window from the date you receive your order.

Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be unused, unwashed, and in original condition.
  • All tags must still be attached.
  • The product must be in its original packaging.
  • Items that have been worn, washed, or altered in any way are not eligible for return.

Reverse Logistics Fee

A flat fee of ₹150 will be deducted from your refund amount. This fee is applied to cover the cost of arranging the pickup and the return shipping process. We believe this helps ensure that our return policy is used fairly and responsibly.

Returns on Discounted or Offer Purchases:

If your order was placed using a coupon, promotional code, or any special offer, the refund amount will be adjusted accordingly. In cases where the applied offer no longer qualifies after a return (for example, if minimum purchase conditions are not met), the discount value will be deducted, and only the remaining balance will be refunded.

How to Return

To initiate a return:

  1. Contact Us: Reach out to our customer service team at support@baresolids.com or +91 8332822288 within 5 days of receiving your order. Provide your order number, the item you wish to return and the reason for the return.
  2. Return Pickup: Once your return request is approved, we will arrange for the item to be picked up from your location. Ensure the t-shirt is in its original condition with tags attached and packed securely for the return shipment.

Refund Process

Once the returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 7–10 business days for the refund to appear in your account, depending on your payment provider.

Exclusions

  • Used or Washed Items: Items that have been used, washed, or damaged are not eligible for return.
  • Personalized Items: Custom or personalized items are non-returnable.

Contact Us

If you have any questions about returns, please contact our customer service team at support@baresolids.com

We are happy to assist you!